Administrator Support Index

Admin FAQs

ADMINISTRATOR: Adding New Users

ADMINISTRATOR: Creating a Dummy Account

ADMINISTRATOR: Adding Delegates

ADMINISTRATOR: Advanced User Search

ADMINISTRATOR: Searching for users and viewing user details

ADMINISTRATOR: How can I switch off user's email notifications?

ADMINISTRATOR: How can I add an Improvement Request?

ADMINISTRATOR: Issues with MFA (Multi-Factor Authentication)

User Data

ADMINISTRATOR: Generating and Sending Bundles

ADMINISTRATOR: Transferring User Documents

ADMINISTRATOR: Imports on SARD

ADMINISTRATOR: Closing and making the account dormant

Content

ADMINISTRATOR: Setting Custom Content

ADMINISTRATOR: Adding Single Pages

ADMINISTRATOR: Adding Support Documents

ADMINISTRATOR: Renaming an existing group of Support Documents

ADMINISTRATOR: Adding Hyperlinks to Support Docs

ADMINISTRATOR: Adding Hyperlinks for External Sites

Job Planning

ADMINISTRATOR: Reopening a Job Plan

ADMINISTRATOR: Archiving a Job Plan

ADMINISTRATOR: Running Advanced Job Plan Reports

Appraisals

ADMINISTRATOR: How to check appraisee's progress on their Appraisal?

ADMINISTRATOR: Reopening a complete Appraisal

ADMINISTRATOR: How to run Individual Appraiser Feedback Report?

ADMINISTRATOR: How to run Group Appraiser Feedback Report?

MSF/360

ADMINISTRATOR: Can a dormant user give colleague feedback?

Updated on: 15/08/2025