ADMINISTRATOR: How can I add an Improvement Request?

This article would only be applicable to users with an Administrator system role on their account, as the feature is only available to those with the Administrator role.

Administrators can add Improvement Requests for changes they wish to see to the SARD system. Please see the below step-by-step instruction on how to do it:

Go to ADMIN > Miscellaneous > Improvement Requests.
Click on the + New Improvement Request button.
Add a Title to your request, select Product (MSF, Job Planning, etc.), Improvement Type and Priority. You are encouraged to add as much information in the Description box as you can, and to attach any helpful screenshots by using the Browse button below.
Click on Save.

The newly created request will then appear on the Improvement Requests page, which you can come back to at any stage and check on the status.

On the Improvement Requests page, the previously requested improvements can be searched for either by scrolling through the page, filtering by product and state, or by searching for a keyword. The state of an improvement request (i.e., if it has been Agreed, Completed, On Hold, Closed, and so on) can also be viewed there.

If you would like to know what happens after making an Improvement Request, please see the diagram in this blogpost.

Updated on: 04/09/2026

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