I can't access the Helpdesk popup
If you are unable to access the helpdesk, you may need to clear your browser cache, depending on the browser you're using to access the site:
Microsoft Edge
Go to the three dots in the top-right corner > Settings > Privacy, Search, and Services > Choose What to Clear > Select "Cached images and files" > Clear Now.
Google Chrome
Go to the three dots in the top-right corner > More Tools > Clear Browsing Data > Select "Cached images and files" > Clear data.
Safari
Go to Safari in the top menu > Preferences > Privacy > Click Manage Website Data... > Select "Remove All".
Microsoft Edge
Go to the three dots in the top-right corner > Settings > Privacy, Search, and Services > Choose What to Clear > Select "Cached images and files" > Clear Now.
Google Chrome
Go to the three dots in the top-right corner > More Tools > Clear Browsing Data > Select "Cached images and files" > Clear data.
Safari
Go to Safari in the top menu > Preferences > Privacy > Click Manage Website Data... > Select "Remove All".
Updated on: 07/11/2024
Thank you!