Articles on: Administrator Support

ADMINISTRATOR: How to set up main point of contact for my organisation?

To indicate a fellow organisation’s administrator – or yourself – as the main point of contact for your organisation, please follow these steps:

Go to ADMIN view, look up the user’s name, then click Edit.
Under Admin Roles, tick the ‘Main Contact’ check box, and then click Save.

From now on, this person’s name and registered email address will be visible under Help & Support (Your Organisation Administrators) on everyone’s Dashboard at your organisation.

If nobody is indicated as Main Contact for your organisation, all System Administrators’ names and emails will be listed under Help & Support on Dashboard, and in Section 3 (Personal Details) of an Appraisal form.

Updated on: 15/05/2026

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